Delete Your Data

This page explains how to request deletion of the data associated with your HuruVPN app (developer: HuruVPN), what data is deleted, what may be kept, and how long the process takes. HuruVPN is used without an email or login — you connect as an anonymous guest — so there is no personal account to sign in to. The steps below let you request removal of the anonymous records tied to your app installation.

How to request deletion

1. Find your device identifier. Open the HuruVPN app → Menu → Settings → About / Device, and note the Device ID shown there. (If you can't open the app, just describe your device — brand and model — in your email; it helps us locate the record.)
2. Send us an email. Write to [email protected] from any email address, with the subject line "Delete my data".
3. Include your Device ID (from step 1) in the message so we can identify the records to remove. If you activated a Premium coupon, you may also include the coupon code.
4. We confirm and delete. We verify the request and permanently delete the associated records, then reply to confirm.

Alternatively, uninstalling the app stops all data collection immediately; the associated anonymous records are then removed automatically after a period of inactivity (see retention below).

What data is deleted

• Your anonymous device identifier and device record (brand/model/OS, if provided).
• Your WireGuard public keys and VPN peer configuration (the internal IP assignments issued to your device).
• Your anonymous account record and its Premium entitlement status.
• Any stored push notification token for your device.
• Aggregate technical session metadata tied to your device (e.g. which server it was provisioned on, bandwidth counters).

Because HuruVPN keeps a strict no-activity-logs policy, we never held any record of the websites you visited, your DNS queries, or the content of your traffic — so there is nothing of that kind to delete.

What data may be kept

• Coupon / billing records: if you unlocked Premium, a minimal record of which coupon code was activated and when (and, for store purchases, the purchase token/receipt) may be retained in a de-identified form for accounting, fraud-prevention, and legal-compliance purposes. This record is detached from your deleted device identity.
• Aggregated, non-identifying statistics (e.g. total bandwidth per server) that cannot be linked back to you.

Retention & timing

• Email deletion requests are actioned within 30 days of verification.
• If you simply uninstall the app, inactive anonymous device records are automatically removed after prolonged inactivity (within 90 days).
• Any retained coupon/billing records described above are kept only as long as required for accounting and legal obligations, then deleted or fully anonymized.

Questions

For anything about data deletion, contact [email protected] or visit our Contact page. See also our Privacy Policy.